Quick answers to the most common questions.
Troubleshoot missing OTPs by checking WhatsApp, verifying your number, and using the resend option.
Speaking and Writing scores use AI evaluation that takes a few moments — Reading and Listening scores are instant.
Practice Mode is unlimited and untimed for skill building; Mock Exams simulate the real PTE with timed sections.
You can retake exams if your plan allows multiple attempts — attempts only count when you complete the exam.
No — ClearMyPTE is an independent third-party practice platform. We mirror the PTE format closely but are not affiliated with Pearson.
1 min readNo — only an official Pearson PTE Academic score from a real test centre is accepted by universities, employers, and visa authorities. ClearMyPTE is for practice only.
1 min readTypically within plus or minus 5 points of your real Pearson score for Speaking and Writing. Reading and Listening are auto-marked and very close.
1 min readYes — practice mode and your dashboard work fully on mobile browsers. Mock exams are best taken on a desktop or laptop with headphones for realism.
1 min readNo — ClearMyPTE needs an internet connection for AI scoring, audio streaming, and mock exam delivery. The Predictions PDF can be downloaded for offline study.
1 min readPTE Academic takes about 2 hours total — Speaking and Writing combined, then Reading, then Listening — with one optional 10-minute break in the middle.
1 min readThere is no universal passing score for PTE — the requirement depends entirely on the university, employer, or visa you are applying for.
1 min readIt depends on your strengths. PTE is fully computer-based and AI-scored — more predictable. IELTS has a face-to-face speaking interview that some prefer.
1 min readNo — your PTE score is automatically released to your Pearson account. You can choose not to send a poor score to any institution though.
1 min readNo limit on PTE attempts — but you must wait for your previous score to be released (typically 2-5 days) before booking the next one. Each attempt costs full fee.
1 min readPTE results are typically available within 24-48 hours, sometimes within 12 hours. During peak booking periods this can stretch to 5 business days.
1 min readMock exams use stricter, end-to-end scoring across the full 2-hour test, while practice mode scores each question in isolation. Mock scores are closer to the real PTE.
1 min readSpeaking AI is highly sensitive to microphone quality, ambient noise, and pacing consistency. Standardise your setup and you will see scores stabilise quickly.
1 min readA "Score Withheld" status means Pearson is reviewing your test for an irregularity — biometric mismatch, suspected impersonation, or a technical issue. Resolution takes 1-4 weeks.
1 min readReading and Listening scores can be sent for human re-evaluation for around $80 within 21 days. Speaking and Writing are AI-only and not reviewable.
1 min readTwo to three focused hours daily beats five scattered hours. Mix question types, take one mock per week, and switch to predictions for the last two weeks.
1 min readPrioritise the high-leverage cross-module question types: Write from Dictation, Read Aloud, and Reading and Writing Fill in the Blanks. Each one feeds two scores.
1 min readTwo to three months of consistent 15+ hours/week practice typically moves a PTE 50 to 65. Going from 65 to 79 takes another three to six months.
1 min readTake one mock first to baseline yourself, then 2-3 weeks of focused practice on identified weaknesses, then weekly mocks to track progress. Daily mocks burn you out.
1 min readWait 5-10 minutes for gateway delay first. If your plan still has not activated, contact support with your transaction ID — refund or activation within 24 hours.
1 min readYes — upgrades take effect immediately with pro-rata credit for unused days on your current plan. Downgrades take effect at your next renewal date.
1 min readNo — allocated mock exams expire at the end of each plan period. Use them or lose them. Aim for at least one full mock per week to maximise value.
1 min readNo — each account is calibrated to one person. Practice history, AI feedback, and predicted scores all become unreliable when two people share, and it violates our terms.
1 min readYes — we accept payments in INR, USD, AUD, GBP, EUR, and CAD natively, with USD as a fallback for every other country. Most international cards work directly.
1 min read