Manage your password, phone verification, and account security.
Reset your password using phone OTP via WhatsApp or an email reset link.
Your phone is verified during registration via WhatsApp OTP and cannot be changed afterward.
View and manage your in-app notifications using the bell icon in the top navigation.
Your phone number is verified by WhatsApp OTP at signup and is normally permanent. To change it, contact support with proof of new number ownership — note that the country code can affect your billing currency.
2 min readOne ClearMyPTE account can sign in on multiple devices. Active sessions are tracked per device and you can log out other devices anytime from profile security.
2 min readSpeaking recordings are stored encrypted and used only for AI scoring and your own playback. They are auto-purged after 90 days. Writing answers stay indefinitely as your reference.
2 min readAccount deletion is self-serve from profile security. Deletion is permanent and wipes practice history, mock results, and wallet credit. Cancel any active subscription and withdraw wallet first.
2 min read